LevelLoom Privacy
Last updated September 20, 2026
Account and community data
LevelLoom stores account details, public profiles, projects, community activity, private playtest responses, notifications, and the records needed to operate moderation, XP, Launch Credits, and subscriptions. Password credentials are handled by the authentication system and are never shown in owner analytics.
Private messages
Direct messages are visible only to conversation participants. Owner analytics use aggregate counts and do not provide a private-message reader. When a participant submits a report, the minimum relevant reported context may be available for legitimate moderation.
Verification
Developer verification is a manual LevelLoom account or project-identity status. Private owner review notes and evidence references are not shown publicly. Verification is separate from paid plans and Founding Developer status.
Payments
Stripe processes payment methods, billing details, invoices, subscriptions, disputes, and payouts. LevelLoom stores Stripe customer, subscription, product, price, invoice status, and payment-state identifiers needed to provide plan access and revenue reporting. LevelLoom does not store raw card or bank account numbers.
Product analytics
LevelLoom records privacy-conscious events such as page views, signups, project publishing, contribution completion, referrals, and subscription changes. Daily one-way hashes support approximate counting without showing raw IP histories. Seed accounts, internal users, and known automated tests are excluded from genuine performance metrics by default.
Attribution
UTM source, medium, campaign, and content values may be stored with the first and latest meaningful acquisition source. Referrer domains may identify sources such as TikTok, Discord, Google, YouTube, Instagram, LinkedIn, or Bluesky. Full sensitive referring URLs and invasive cross-site fingerprints are not required.
Owner access
Authorized owner operations can view aggregate performance, revenue, content workload, and limited user account fields needed for support. They do not expose passwords, reset tokens, session secrets, private-message content, raw payment details, or exact IP histories.
Service providers and retention
LevelLoom uses service providers including Stripe for billing and its hosting and email delivery providers. Records are kept as needed to provide the service, prevent abuse, meet accounting and legal obligations, and support recovery.