LevelLoom Terms
Last updated September 17, 2026
Subscriptions
Free has no recurring charge. Pro, Studio, and Unlimited are monthly subscriptions processed by Stripe. Prices, renewal timing, and the selected plan are shown before checkout. Paid access begins only after LevelLoom receives verified subscription confirmation from Stripe. Unlimited removes LevelLoom product-count caps, but reasonable storage, file-size, security, anti-abuse, and fair-use protections still apply.
Cancellation and failed payments
You can manage or cancel a paid plan through Stripe’s customer portal. Cancellation is normally scheduled for the end of the paid billing period. A failed payment may receive a short grace period; LevelLoom does not delete existing projects solely because a plan ends.
Refunds and disputes
Contact LevelLoom through its published support channels if a billing error occurs. Eligible refunds and payment disputes are reviewed through Stripe under applicable law and the circumstances of the charge. These terms do not create a blanket refund guarantee.
Launch Credits
Launch Credits are non-cash, non-transferable LevelLoom product credits. They cannot be withdrawn, exchanged for money, resold, traded, or used outside defined LevelLoom promotion tools. They are not cryptocurrency and do not represent ownership or financial value.
Fair participation
Fraudulent, automated, self-directed, duplicate, or coordinated reward farming may receive no XP or credits and may be reversed. Boosts buy limited eligible impressions, not followers, comments, downloads, purchases, or guaranteed outcomes.
Content and account limits
You remain responsible for content you publish and must have the rights to use it. Plan downgrades do not delete existing work, but creation may pause while an account is above its current limits.